Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Personal information (name, email address, phone number)
- Business information (bakery name, address, tax details)
- Usage data and analytics
- Payment and billing information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and regular security assessments.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal data
- Object to processing of your personal information
- Request data portability
- Withdraw consent where applicable
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities and improve our services. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to those third-party services, and we encourage you to review their privacy policies.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date below.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@cakepro.in
Phone: +91 91070 00222
Address: CakePro, #29, Moreshwar Apt., Shivshakti Nagar, Diva East, Thane 400612
Last updated: January 2025